The Empathy AdvantageEmpower and Inspire Human Potential In the decade before the Covid 19 pandemic, change was coming so quickly and across so many vectors that most business leaders so busy tackling one new challenge after another missed the trendlines that would collide in the early months of 2020 and forever change their workforce and how they lead it for generations to come. In The Empathy Advantage: Leading the Empowered Workforce, Heather E. McGowan and Chris